It has been joked that only drug dealers and software developers refer to their customers ‘users’. Jesting aside, one of the points behind this quote is humans have often been an afterthought in the design of some systems (most of us can probably think of an infuriating user interface we’ve had to deal with). This […]

  We are perhaps fast approaching a point where the essentials of a rounded business acumen will include a not insignificant appreciation of cyber security – just like being able to make sense of a set of financial statements or regurgitate the key tenets of Sarbanes-Oxley. Some might say this time is long overdue. Such […]